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Our promise

Client Bill of Rights

Americans abroad who fall behind on U.S. taxes deserve straight answers, not scare tactics. These are the promises we make to every client, in writing.

  1. Real help, not a sales pitch

    You'll work with our tax team, not a salesperson or a call center.

  2. The full price, in writing, first

    You'll get one flat fee in a written engagement letter before any paid work begins. No surprise invoices, ever.

  3. Honest answers, even the hard ones

    We'll tell you which options you really qualify for. We never tell you that you qualify for Streamlined, or promise any result, before reviewing your facts.

  4. Your money never goes to the IRS through us

    Any tax or interest you owe goes directly to the IRS. You'll always be able to see where your money goes.

  5. Regular updates, in your time zone

    You'll know what's happening, what's next, and what we need from you, by email, without having to chase us.

  6. Your information, protected

    Your documents are encrypted, seen only by the team on your case, and never sold. Read our Privacy Policy.

  7. The right to cancel

    You can end our engagement at any time. Your engagement letter explains how fees work if you do.

  8. Zero judgment

    Never filed, missed FBARs, just found out you're American. We've seen it all, and you'll be treated with respect.

  9. The truth about willfulness

    If your situation isn't a fit for the non-willful Streamlined procedures, we'll tell you plainly, and explain the safer path. We'll never help sign a certification that isn't true.

  10. A clear answer when we can't help

    If we're not the right fit for your case, we'll tell you, and point you in a better direction when we can.

Know your rights

Your rights with the IRS

The IRS has its own Taxpayer Bill of Rights. Every taxpayer has these ten rights:

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